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Bulbs.com
243 Stafford St.
Worcester, MA 01603
Tel. 1 (888) 455-2800
Fax 1.508.363.2900
www.bulbs.com
The Business Lighting Experts
Customer Service
When it comes to replacement lighting, we know you don’t want to lighten your wallet anymore than you have to. That’s why Bulbs.com offers FREE GROUND SHIPPING for orders $99 or more. For our complete shipping policy, read below.
Bulbs.com will ship via ground shipping service to addresses within the 48 contiguous United States for a flat shipping charge of 11.95 for orders under $99. Upgraded services are available (Next Day, 2nd Day, etc.) for an additional charge. Costs associated with an upgrade are based on the final weight of the shipment. Bulbs.com may select an alternative shipper depending on the size and weight of your item. Additional shipping and handling charges will apply to orders shipped outside the 48 contiguous United States (including Alaska, Hawaii and other U.S. Territories).
If you order by 4 p.m. Eastern Standard time, the in-stock items will be shipped on the same day (Monday through Friday). Shipping and handling charges, along with any charged freight, are non-refundable in occurrences where Bulbs.com has made no error in merchandising or shipping.
Contact our lighting specialists at 1 (888) 455-2800 if you have any questions regarding shipping costs.
In the event only some products are in stock at the time the order is placed, the in-stock items will be shipped immediately. The backordered items will then ship via ground shipping service when stock is replenished at no additional charge.
Orders shipping to Canada will incur shipping charges based on the order weight at the time of sale.
The customer is responsible for payment of taxes, duties, tariffs and any other charges levied by government agencies. Payments must be made in full using a credit card or wire/ACH/bank transfer at the time of shipment.
Linear fluorescent lamps ship in case quantity only. The following products are unavailable for shipping to Canada:
The minimum amount for orders outside the 50 United States and Canada is $100.00 (U.S.). Bulbs.com will ship via DHL, UPS, FedEx or through a U.S. freight forwarder of the customer's choosing. Additional shipping charges will apply. Title and risk of loss of the products pass to the customer upon delivery at the freight forwarder. The customer is also responsible for payment of taxes, duties, tariffs and any other charges levied by government agencies. Payments must be made in full using a credit card or bank transfer at the time of shipment.