
PROFITS IN 2003 LIGHTS THE WAY FOR bulbs.com
Worcester, Mass., February 11, 2004bulbs.com, a privately held e-commerce light bulb supplier, is leading the replacement lighting industry towards new ways of doing business. Burning bright for four years, bulbs.com announced its first profitable quarter at the close of December 2003, is achieving over 40% annual growth, and is positioned to be the leader in this mature, $10 billion a year industry in North America. The success of bulbs.com is all the more impressive considering the success was achieved during a down economy and amidst the failure of countless other dotcoms. This economy has forced companies to look at where they are spending their money and bulbs.com has come to the rescue of many companies just trying to stay afloat.
bulbs.com has overcome two major industry hurdles including manufacturers who were unwilling to rock the boat with longstanding brick and mortar distributors and a distribution channel with a seemingly loyal customer base. bulbs.com has shaken up the replacement lighting industry by providing outstanding customer service, best price, and fast shipments. By focusing internally on ROI and implementing leading edge sales and marketing tactics, bulbs.com has outshined other companies in this industry. Some milestones for the company are revenue growth of over 40% and over 700 new commercial customers each month.
"bulbs.com has made my life easier by lowering my annual lighting cost and making ordering a breeze. I keep our listing of bulbs on their site, making reordering a snap," said David King, of The National Press Club of Washington DC. "The bulbs.com support staff has been instrumental in helping me to specify new and replacement bulbs and fixtures."
According to Maureen Donovan of Work ‘n Gear Stores, "bulbs.com meets the replacement lighting needs for our chain store operation. bulbs.com customer service representatives are professional, knowledgeable, on the ball experts able to answer any question. They have an extremely user-friendly website. Shipments are fast and efficient. bulbs.com provides cost effective pricing for all of our 57 stores. bulbs.com and their capable staff are highly recommended."
"We are helping companies become streamlined in their ordering process which is saving them money and time. By offering companies another way to do business we have redefined this industry, " said Steven Rothschild, Chief Executive Officer of bulbs.com." As we look forward to this year, we are staying focused on profitable growth, meeting our customers needs by revolutionizing this industry, and making purchasing for companies fast, easy and complete."
bulbs.com lights are shining even brighter due to a record breaking 2003. Annual growth rates are over 40% in an industry that considers single digit growth exceptional. Bulbs.com acquires over 600 new commercial clients monthly and over 75% of commercial clients who purchased 24 months ago continue to place their replacement lighting orders with bulbs.com. bulbs.com is achieving these numbers by implementing a back to basics use of operating metrics that allows all team members to see how their actions impact the bottom line." As we continue to build a truly empowered team, it’s vital that every employee/owner becomes familiar with how the performance of the business is measured and that their actions can make a difference," says Rothschild.
About bulbs.com
bulbs.com, headquartered in Worcester, Mass. is the only online light bulb supplier to offer an easy, complete purchasing process with the eSpec searchable database and BulbTrack™ smart reordering technology. Launched in August 1999, bulbs.com celebrated its four-year anniversary with record revenues adding to a growing list of nearly 14,000 commercial customers with over 40,000 locations in the hospitality, retail, property-management and manufacturing sectors. The company is located at 40 Jackson Street, Worcester, Mass., 01608, and can be reached by telephone at 508-363-2800 or on the Web at www.bulbs.com.